Frequently Asked Questions

Got questions? We've got straight answers. If you don't find what you're looking for here, contact us and we'll sort it out.

Orders & Payment

What payment methods do you accept?

We accept Cash on Delivery (COD) and Bank Transfer. Bank transfer orders are dispatched after payment confirmation.

Can I change or cancel my order after placing it?

Yes, but only before it's been dispatched. Contact us as soon as possible at support@zomaxautomart.com or via WhatsApp. Once an order is shipped, it cannot be cancelled.

Do you offer free shipping?

Yes! Orders above PKR 10,000 qualify for free shipping nationwide. A standard shipping fee applies to orders below that amount, shown at checkout.

Products & Fitment

Will these LED lights fit my car?

Most of our LED products are plug-and-play and fit a wide range of vehicles. Check our Vehicle Compatibility Guide or contact us with your car's make, model, and year and we'll confirm fitment for you.

Do I need a mechanic to install LED lights?

Not usually. Most of our products are designed for easy DIY installation. See our Installation Guide for step-by-step instructions. For complex setups like DRL kits, a basic mechanic visit may help.

Are your LED lights legal in Pakistan?

Our LED headlights and fog lamps are designed to meet standard road visibility requirements. We recommend using them as direct replacements for OEM bulbs to stay within road regulations.

How long do LED lights last?

Quality LED bulbs typically last 30,000 to 50,000 hours — far longer than halogen bulbs. Our products are built and tested for longevity in Pakistan's climate.

Shipping & Delivery

How long does delivery take?

We deliver in 3–5 business days nationwide. See our Shipping Policy for full details.

How do I track my order?

Once your order is dispatched, you'll receive a tracking number by SMS or email. Use it on our Track Your Order page.

Do you ship to all cities in Pakistan?

Yes, we ship nationwide — major cities and smaller towns alike.

Returns & Warranty

What if my product is defective or arrives damaged?

Contact us within 48 hours of delivery with photos of the issue. We'll replace it or refund you at no cost. See our Refund & Return Policy for details.