Privacy policy
We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information we collect
We may collect the following types of information:
- Personal identifiers: name, email address, phone number, billing and shipping address
- Payment information: credit/debit card details (processed securely via third-party payment providers)
- Usage data: IP address, browser type, pages visited, time spent on site
- Order history: products purchased, transaction amounts, dates
2. How we use your information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to customer service inquiries
- Improve our website, products, and services
- Send promotional communications (only with your consent)
- Comply with legal obligations
3. Sharing your information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Payment processors (e.g., NayaPay, SadaPay) to complete transactions
- Shipping carriers to deliver your orders
- Analytics providers to improve our services
- Law enforcement or regulatory bodies if required by law
4. Cookies
We use cookies and similar tracking technologies to enhance your experience. You may disable cookies through your browser settings, though some features may not function properly.
5. Data retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for accounting purposes.
6. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
7. Security
We implement industry-standard security measures including SSL encryption to protect your data. However, no method of transmission over the internet is 100% secure.
8. Contact
For privacy-related questions, contact us at:
We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information we collect
We may collect the following types of information:
- Personal identifiers: name, email address, phone number, billing and shipping address
- Payment information: credit/debit card details (processed securely via third-party payment providers)
- Usage data: IP address, browser type, pages visited, time spent on site
- Order history: products purchased, transaction amounts, dates
2. How we use your information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to customer service inquiries
- Improve our website, products, and services
- Send promotional communications (only with your consent)
- Comply with legal obligations
3. Sharing your information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Payment processors (e.g., Stripe, PayPal) to complete transactions
- Shipping carriers to deliver your orders
- Analytics providers to improve our services
- Law enforcement or regulatory bodies if required by law
4. Cookies
We use cookies and similar tracking technologies to enhance your experience. You may disable cookies through your browser settings, though some features may not function properly.
5. Data retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for accounting purposes.
6. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
7. Security
We implement industry-standard security measures including SSL encryption to protect your data. However, no method of transmission over the internet is 100% secure.
8. Contact
For privacy-related questions, contact us at: zomaxautomart@gmail.com